Operations Lead

We're looking for a skilled, curious and passionate Operations Lead who wants to make a difference.

Buenos Aires, Argentina

Online since Feb 27, 2018

We are looking for a Operations Lead in our great office in Argentina


...at OLX

At OLX Group we have a clear ambition – to empower millions of people across the globe by helping them connect and share their goods and services. This inspiring purpose has helped us build one of the world’s leading Internet companies. This combination of business and purpose attracts a certain type of person. If you’ve got an entrepreneurial drive and think you can use that drive to contribute to our purpose, then we’d love to empower you to be successful. Want to know more?


Why OLX Group?

The OLX Group is a network of leading classifieds platforms in 45 markets, including brands like OLX, Avito, letgo, dubizzle, among others.

The OLX Group connects local people to buy, sell or exchange used goods and services by making it fast and easy for anyone to post a listing through their mobile phone or on the web. Hundreds of millions of people in local markets around the world generate more than 1.9 billion monthly visits, 37 billion monthly page views and 54 million listings every month on the OLX Group's online marketplaces.

Our 3000+ committed employees are making a difference from our 25 offices across the globe. 


What responsibilities will you get when working with us?

Pilot team management

  • Understand the local specifics of the businesses and adapt model to local needs with support from the central team (fine tune unit economics, tax issues, legal issues, domain transfer, payments issuance, etc…)
  • Hire and/or onboard operational team (car guru, car checker/mechanic, etc…)
  • Secure and onboard staff and supporting resources from local OLX offices (CS for contacting potential buyers and sellers, finance, etc…)
  • Manage the team on the ground, ensuring due execution of standard operating procedures, client facing interactions and general quality standards (i.e. drives teams against KPIs)
  • Manage local OLX resources for due support and execution

Local partnerships management

  • Screen, prospect and negotiate partnerships with local third party providers as per “standard pilot plan” (i.e. parking area, car verification, photographer, car washer, etc)
  • Define SLAs and quality standards, manage relationship and enforce corrective action

Coordination with local market teams and central “pilot office”

  • Prioritize and negotiate local office resource utilization in pilot. Secure committed resources and facilitate solving conflicting priorities
  • Follow up plot progress with central pilot team, raise concerns, actively problem solve, present adjustments, etc
  • Report metrics and monitor plot success

Ultimately, the role is responsible for making the pilot an operational success


What will you need to be successful in this role?

  • +5 years of work experience as a leader in high performance environment focused on operational responsibilities. Startup and other intra-entrepreneurial experience is a significant plus
  • Passionate about cars (i.e. can talk the talk with dealers and stakeholders)
  • Ability to plan and execute implementation road maps in a fast pace. Flexibility to make on the spot adjustments
  • Strong demonstrated process management capability and proven operational team leadership (sales forces also relevant)
  • Hands-on attitude and the ability to thrive in a fast-paced environment.
  • It is critical that the person be passionate about starting up a new business/operation from the ground. Strong motivation, energy and willingness to “get hands dirty” are a must
  • Local connections
  • Strong team player

Inspired and interested in the job? Apply!
Are you ready to live your dream and apply for this role? It only takes a few minutes to apply using our simple application template. Once you’ve it out submit it online and our talent scouts promise to give it serious consideration. We will try to get back to you within the next two weeks but we have to admit, sometimes it takes a bit longer than that. If it does please don’t worry we will respond to your application no matter what.