Operations Process Manager

We're looking for a skilled, curious and passionate Operations Process Manager who wants to make a difference.

Manila, Philippines

Customer Support

Online since Jun 11, 2018

The Opportunity


The Operations Process Manager is part of the Operations Team and directly reports to the Operations Head. He/She looks after continuous process improvement for the teams under the Operations Department. This includes process creation/mapping, process documentation, data analysis, and project management. The candidate will also closely work with the commercial departments of the company.


A typical day at OLX could include:


  • Work on multiple sources of data and come up with relevant data stories and insights on how to make processes more efficient
  • Collaborate and engage with different teams and departments on enhancing operational metrics and drive team efficiency
  • Drive projects under operations, create processes, perform training, and implementation


What will make you successful in this role:


  • Data Analytics- Comfortable working with numbers, and more importantly, ability to comprehend and translate data to come up with insights and strategies
  • Project Management – Ability to scope out requirements and implement scalable solutions for business needs
  • Initiative and drive for change- Always looking for ways to improve and achieve moving goals


What we offer:

  • Dynamic, smart, and funny colleagues who love to succeed
  • A fun, active and vibrant environment and a chance to work with hardworking individuals
  • Competitive compensation package including exciting perks and benefits
  • Opportunity to make a difference and help improve people’s lives by bringing them together for win-win exchanges

We are looking for someone with:


  • Experience and knowledge in process improvement is required
  • Knowledge on project management and report analysis and generation
  • Customer Experience background is preferred but not required
  • Proficiency in MS Office tools is required